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Payment

You can pay at Facefacts Cosmetics & More by using the following payment methods:


iDEAL

iDeal is only available for orders within the Netherlands.

· You can directly finish your payment during the ordering process through your own bank.
· This is the fastest payment method.
· If you have internet banking, you can directly use iDEAL, without you having to log in.


PayPal

With PayPal, you quickly pay online and protects you while shopping online.
To pay with PayPal PayPal a standard commission of 3.4% is calculated.


Prepayment

You can transfer the amount by stating your ordernumber:


Netherlands

ABN-AMRO Bank Echtenerbrug: 44.22.99.990
IBAN: NL65ABNA0442299990
BIC: ABNANL2A
In name of: Face Facts Cosmetics & More


When we received your payment, your order will be processed directly. Processing a payment takes about 2 days. Then there is a delivery time of 0-4 days, depending on the current stock.

You can order at Facefacts cosmetics & more without any risk
When goods which are ordered are no longer available, after your payment, the amount for the undeliverable products is refunded or credited against any other product you wish to order. Settlement and reimbursement take place immediately.


Delivery time

You can have your order delivered by PostNL, or even on appointment at the following adress: Aengwirderweg 129A to Luinjeberd (2 km from Heerenveen).
The order will be processed once we have received your payment. From that moment on a delivery time of 0-4 days stands until the order is shipped. When you want to pick up your order at our office address, we will notify you by email.
The make-up mirrors with lights have a delivery time of 10-14 days.

  
Delivery costs

Delivery costs depend on the location of the delivery address.

For orders within the Netherlands the following shippingcosts are charged:



· Pick-up by appointment: € 0.00 per order
· Mailbox Post by PostNL: € 2.95 per order
· Delivery via PostNL to 10 kg: € 5.95 per order
· Delivery via PostNL 10-30 kg: € 12.95 per order
· Delivery makeup mirrors with lights via UPS: € 24.95 per mirror


For orders within Europe are the following shippingcosts are charged:


· Pick-up by appointment: € 0.00 per order
· Mailbox Post by PostNL: € 9.50 per order
· Delivery via PostNL to 10 kg: € 19.50 per order
· Delivery via PostNL 10-20 kg: € 34.50 per order
· Delivery makeup mirrors with lights via UPS: € 42.95 per mirror


For orders outside Europe the following shippingcosts are charged:


· Pick-up by appointment: € 0.00 per order
· Brievenbuspos via PostNL: € 9.50 per order
· Delivery via PostNL to 2 kg: € 19.50 per order
· Delivery via PostNL to 2-10 kg: € 29.50 per order
· Delivery makeup mirrors with lights via UPS: € 142.95 per mirror


Different delivery address

You can also choose to have your order shipped to a different address for delivery. You can change the delivery address for your order.


Cancelled products

With the outmost care, we constantly monitor our online catalog. For the delivery of your order we are dependent on several factors. Unfortunately, in exceptional cases, during the processing of your order it could happen that a product you have ordered is not in stock or does not meet our quality requirements. In this case, the purchase price of the item, including shipping, will be credited to you, within 30 days.


Return / Exchange products

The products may be returned within 14 days after your order. This excludes makeup mirrors with lights which are ordered individually.
The cost of the return shall be payed by the customer.
The item must be returned in original packaging with the original purchase of the confirmation, invoice or packing slip.
Personal products and perishable products (including but not limited to: creams, perfumes, vitamins, foundations, etc.) can only be returned if the packaging is sealed.


Return the package to the following address:

Face Facts Cosmetics & More
o.v.v. return
Aengwirderweg 129a
8459 BK Luinjeberd

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